The 2015 version of Intercom’s Platform Team was a lean machine. When I joined, in October of that year, the team consisted of three engineers… and me.
G2 just released their May ‘24 State of Software report, and it includes some fantastic nuggets on the momentum of AI adoption.
Early stage SaaS companies survive and thrive by creating new customer value as fast as they can. Product managers ignore market trends and customer feedback from early adopters at their peril.