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Zendesk Marketplace

Last updated 21 December 2024

1,864
Listings

1.50% over the last 30 days.

1,093
Partners

In Zendesk's ecosystem

Ratings and reviews

Transactional

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About Zendesk

Zendesk [NYSE: ZEN] was founded in 2007 by Mikkel Svane, Morten Primdahl and Alexander Aghassipour, and is a software company that specialises in customer service and engagement solutions. Based in San Francisco, Zendesk offers a range of tools to help improve customer support and user experience through ticketing systems, help centers, chat and CRM.

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Their flagship product, Zendesk Support, is a platform to manage customer interactions across multiple channels - email, chat, social media and voice. Zendesk Sell gives sales teams the tools to track leads and build customer relationships, expanding the company’s focus beyond customer service.

Zendesk went public in 2014 and has over 100,000 customers worldwide - from startups to big business. Easy to use, scalable and customer obsessed, they’re one of the biggest players in the customer service software space.

About Zendesk Marketplace

Screenshot of Zendesk Marketplace

The Zendesk Marketplace is an app store for users to discover and connect various apps and services that extend the capabilities of Zendesk’s customer support and engagement products. The Zendesk Marketplace has a wide range of integrations including CRM tools, collaboration software and productivity add-ons so you can customize your Zendesk experience to your business needs.

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You can browse categories like customer service, IT management, marketing and analytics in the Zendesk Marketplace which includes both Zendesk built and third party apps. This marketplace lets you tailor Zendesk to fit your existing workflows and streamline processes and improve customer interactions with added functionality.

Zendesk marketplace partner countries

United States is the most popular Zendesk Marketplace partner country, making up 59.79% of all Zendesk app marketplace partners. The next most popular partner countries are France (4.26%) and Germany (3.92%).

Top 10 Zendesk marketplace partner countries

(% of all Zendesk marketplace partners)

Chart of Top 10 Zendesk Marketplace partner countries from appmarketplace.com

Zendesk AI apps and agents

The number of AI apps, integrations, and agents in Zendesk's app marketplace is growing incredibly quickly. 20.23% of all live listings are for AI-powered partner products. 21.43% of new listings added in the past 30 days are for AI agents, apps, and integrations.

AI vs Non-AI (Overall)

Split of AI vs Non AI apps in Zendesk Marketplace (Overall)

AI vs Non-AI (Added in Past 30 Days)

Split of AI vs Non AI apps in Zendesk Marketplace added in the past 30 days

Trending partners in Zendesk Marketplace

Zendesk partners that are listed in 4 or more app marketplaces and have earned 25 or more reviews.

Partner
Listings
Marketplaces
Reviews
Avg. Rating
5
5
75
5
14
12
171
5
11
5
232
5
4
4
35
5
5
5
38
5
6
4
36
5
13
9
54
5
14
5
66
5
34
22
55
5
9
5
25
5

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