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Freshworks Marketplace

Last updated 21 December 2024

1,423
Listings

-0.21% over the last 30 days.

437
Partners

In Freshworks's ecosystem

Ratings and reviews

Transactional

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About Freshworks

Freshworks [NASDAQ: FRSH] was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy as Freshdesk to help small to mid-sized businesses with customer service software. Since then Freshworks has expanded its product portfolio to a full suite of SaaS products for customer engagement, IT service management and sales.

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Freshworks products include Freshdesk for customer support, Freshservice for IT service management, Freshsales for CRM and several other products to help customer and employee experiences. These products are known for their ease of use and are designed to help companies automate workflows, centralize communication and increase productivity without requiring technical setup.

In 2021 Freshworks became one of the few Indian companies to go public on NASDAQ. Today Freshworks serves over 50,000 businesses globally and is an alternative to traditional software with simple and scalable products.

About Freshworks Marketplace

Screenshot of Freshworks Marketplace

Freshworks has an app marketplace called the Freshworks Marketplace where you can discover and integrate various apps to supercharge your Freshworks products. This marketplace has a wide range of third party integrations and solutions that work with Freshworks software across customer service, sales, IT and marketing.

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The Freshworks Marketplace is designed to help you extend the capabilities of Freshworks core products by connecting to other tools and services. These integrations will simplify your workflows and productivity and cater to different industries. You can browse by category to find the apps that fit your needs.

Freshworks marketplace partner countries

United States is the most popular Freshworks Marketplace partner country, making up 54.89% of all Freshworks app marketplace partners. The next most popular partner countries are India (12.07%) and Germany (4.31%).

Top 10 Freshworks marketplace partner countries

(% of all Freshworks marketplace partners)

Chart of Top 10 Freshworks Marketplace partner countries from appmarketplace.com

Freshworks AI apps and agents

The number of AI apps, integrations, and agents in Freshworks's app marketplace is growing fast. 16.02% of all live listings are for AI-powered partner products. 37.5% of new listings added in the past 30 days are for AI agents, apps, and integrations.

AI vs Non-AI (Overall)

Split of AI vs Non AI apps in Freshworks Marketplace (Overall)

AI vs Non-AI (Added in Past 30 Days)

Split of AI vs Non AI apps in Freshworks Marketplace added in the past 30 days

Trending partners in Freshworks Marketplace

Freshworks partners that are listed in 4 or more app marketplaces and have earned 25 or more reviews.

Partner
Listings
Marketplaces
Reviews
Avg. Rating
14
12
171
5
9
9
31
5
5
5
38
5
13
9
54
5
34
22
55
5
5
5
32
5
13
8
58
5
9
5
25
5
5
4
652
4.8
5
4
117
4.8

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