Freshworks Marketplace
Last updated 21 November 2024
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About Freshworks
Freshworks [NASDAQ: FRSH] was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy as Freshdesk to help small to mid-sized businesses with customer service software. Since then Freshworks has expanded its product portfolio to a full suite of SaaS products for customer engagement, IT service management and sales.
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Freshworks products include Freshdesk for customer support, Freshservice for IT service management, Freshsales for CRM and several other products to help customer and employee experiences. These products are known for their ease of use and are designed to help companies automate workflows, centralize communication and increase productivity without requiring technical setup.
In 2021 Freshworks became one of the few Indian companies to go public on NASDAQ. Today Freshworks serves over 50,000 businesses globally and is an alternative to traditional software with simple and scalable products.
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