Last updated 21 December 2024
0.47% over the last 30 days.
In LiveChat's ecosystem
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LiveChat was founded in 2002 by Mariusz Cieply and Piotr Taczala. It’s a real-time customer communication platform for businesses across industries. Initially it was focused on website based chat, but since then it has grown to offer a whole suite of customer service tools including chatbot builder, ticketing system and analytics platform. This integrated approach allows companies to streamline customer support and engagement through automated and human assisted interactions.
Based in Wroclaw, Poland LiveChat serves over 33,000 businesses worldwide including big brands like McDonald’s, IKEA and PayPal. The platform is scalable and has API integrations so it’s suitable for businesses of all sizes from startups to enterprises.
LiveChat is listed on the Warsaw Stock Exchange (LVC: WSE). It’s growing steadily in terms of adoption and revenue as digital customer service tools are in high demand. The company is investing in AI and automation to meet customer service evolving expectations.
LiveChat has a dedicated integrations page called LiveChat Marketplace which is a directory of apps and tools that can enhance your live chat. LiveChat Marketplace has apps to integrate with various business tools so you can connect LiveChat with CRM, analytics, help desk, other communication channels.
LiveChat Marketplace also has categories like bots, e-commerce integrations and payment gateways so you can extend your chat based on your needs. You can browse available integrations, read about their features and select tools that will streamline your customer engagement workflows. This flexibility allows you to customize your LiveChat setup to match your existing tech stack.
(% of all LiveChat marketplace partners)
LiveChat partners that are listed in 4 or more app marketplaces and have earned 25 or more reviews.