Last updated 21 November 2024
0.47% over the last 30 days.
In LiveChat's ecosystem
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LiveChat was founded in 2002 by Mariusz Cieply and Piotr Taczala. It’s a real-time customer communication platform for businesses across industries. Initially it was focused on website based chat, but since then it has grown to offer a whole suite of customer service tools including chatbot builder, ticketing system and analytics platform. This integrated approach allows companies to streamline customer support and engagement through automated and human assisted interactions.
Based in Wroclaw, Poland LiveChat serves over 33,000 businesses worldwide including big brands like McDonald’s, IKEA and PayPal. The platform is scalable and has API integrations so it’s suitable for businesses of all sizes from startups to enterprises.
LiveChat is listed on the Warsaw Stock Exchange (LVC: WSE). It’s growing steadily in terms of adoption and revenue as digital customer service tools are in high demand. The company is investing in AI and automation to meet customer service evolving expectations.
Top 10 LiveChat marketplace partner countries
(% of all LiveChat marketplace partners)