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LiveChat Marketplace

Last updated 21 December 2024

212
Listings

0.47% over the last 30 days.

37
Partners

In LiveChat's ecosystem

Ratings and reviews

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About LiveChat

LiveChat was founded in 2002 by Mariusz Cieply and Piotr Taczala. It’s a real-time customer communication platform for businesses across industries. Initially it was focused on website based chat, but since then it has grown to offer a whole suite of customer service tools including chatbot builder, ticketing system and analytics platform. This integrated approach allows companies to streamline customer support and engagement through automated and human assisted interactions.

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Based in Wroclaw, Poland LiveChat serves over 33,000 businesses worldwide including big brands like McDonald’s, IKEA and PayPal. The platform is scalable and has API integrations so it’s suitable for businesses of all sizes from startups to enterprises.

LiveChat is listed on the Warsaw Stock Exchange (LVC: WSE). It’s growing steadily in terms of adoption and revenue as digital customer service tools are in high demand. The company is investing in AI and automation to meet customer service evolving expectations.

About LiveChat Marketplace

Screenshot of LiveChat Marketplace

LiveChat has a dedicated integrations page called LiveChat Marketplace which is a directory of apps and tools that can enhance your live chat. LiveChat Marketplace has apps to integrate with various business tools so you can connect LiveChat with CRM, analytics, help desk, other communication channels.

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LiveChat Marketplace also has categories like bots, e-commerce integrations and payment gateways so you can extend your chat based on your needs. You can browse available integrations, read about their features and select tools that will streamline your customer engagement workflows. This flexibility allows you to customize your LiveChat setup to match your existing tech stack.

LiveChat marketplace partner countries

United States is the most popular LiveChat Marketplace partner country, making up 54.84% of all LiveChat app marketplace partners. The next most popular partner countries are Poland (12.9%) and United Kingdom (9.68%).

Top 10 LiveChat marketplace partner countries

(% of all LiveChat marketplace partners)

Chart of Top 10 LiveChat Marketplace partner countries from appmarketplace.com

LiveChat AI apps and agents

The number of AI apps, integrations, and agents in LiveChat's app marketplace is growing fast. 10.38% of all live listings are for AI-powered partner products. 0% of new listings added in the past 30 days are for AI agents, apps, and integrations.

AI vs Non-AI (Overall)

Split of AI vs Non AI apps in LiveChat Marketplace (Overall)

AI vs Non-AI (Added in Past 30 Days)

Split of AI vs Non AI apps in LiveChat Marketplace added in the past 30 days

Trending partners in LiveChat Marketplace

LiveChat partners that are listed in 4 or more app marketplaces and have earned 25 or more reviews.

Partner
Listings
Marketplaces
Reviews
Avg. Rating
170
11
472
4.8
20
6
486
4.6
8
8
173
3.6
1118
33
6,183
3.5

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