Dialpad App Marketplace

Founded in 2011 by Craig Walker, Dialpad provides cloud based communication solutions that combine voice, video, messaging and contact centre capabilities in one platform. Built on Voice Intelligence (Vi™) technology, Dialpad’s products use AI to transcribe calls, generate insights and streamline workflows across customer service, sales and business communications.

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Dialpad’s products include Dialpad Talk for business calling, Dialpad Meetings for virtual meetings and Dialpad Contact Centre to manage customer support. All services are available on desktop and mobile.

The company has grown quickly, acquired AI company Kare Knowledgeware and is investing in advanced call analytics and AI. Dialpad has customers across all industries, from small business to enterprise.

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Dialpad has a platform called the “Dialpad App Marketplace” which is a hub for integrations and tools to supercharge their communication products. The marketplace is a directory of apps and services that can connect to Dialpad, from productivity tools like Google Workspace and Microsoft Teams to customer relationship management solutions like [Salesforce](https://appmarketplace.com/marketplaces/salesforce-appexchange) and [HubSpot](https://appmarketplace.com/marketplaces/hubspot-app-marketplace).

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The Dialpad App Marketplace is designed to let users integrate 3rd party services into their workflow so businesses can streamline communications and get more efficient. The integrations focus on team collaboration, customer interactions and automating tasks through connected apps all in one place.

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United States is the most popular Dialpad App Marketplace partner country, making up 88.37% of all Dialpad app marketplace partners. The next most popular partner countries are Canada (2.33%) and Ireland (2.33%).

The number of AI apps, integrations, and agents in Dialpad's app marketplace is growing incredibly quickly. 45.95% of all live listings are for AI-powered partner products. 0% of new listings added in the past 30 days are for AI agents, apps, and integrations.