Podium Marketplace

Podium was founded in 2014 by Eric Rea and Dennis Steele and is a Utah-based technology company that provides a customer communication and payment platform for local businesses. The platform combines messaging, payments and customer reviews to simplify interactions between businesses and their customers so businesses can improve their online reputation, drive customer engagement and get paid faster.

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Businesses can use Podium’s platform to message, handle inquiries, collect payments and get feedback all in one place.

Podium has been backed by Accel and Google Ventures and is a leader in the customer interaction space with over 50,000 small to medium sized businesses using the platform.

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Podium has integrations in the Podium Marketplace which is their directory of third party tools and services. The Podium Marketplace has integrations for communication, payments and customer engagement which aligns with Podium’s focus on helping local businesses manage customer interactions better.

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The integrations are for popular software solutions businesses already use, to streamline messaging, payments and customer reviews. The marketplace may not be as big as other software ecosystems but it has the key integration points to make Podium more useful for small to medium sized businesses looking to improve customer experience.

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United States is the most popular Podium Marketplace partner country, making up 77.93% of all Podium app marketplace partners. The next most popular partner countries are Australia (8.28%) and Canada (6.21%).

The number of AI apps, integrations, and agents in Podium's app marketplace is starting to grow. 4.25% of all live listings are for AI-powered partner products. 37.5% of new listings added in the past 30 days are for AI agents, apps, and integrations.