Gorgias Apps
Last updated 21 November 2024
2.68% over the last 30 days.
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About Gorgias
Gorgias was founded in 2015 by Romain Lapeyre and Alex Plugaru. It’s a privately held customer service software company that helps e-commerce brands centralize and simplify customer support. Their main product is a helpdesk that unifies customer interactions across multiple channels (email, live chat, social media, SMS) and gives brands a 360° view of customer engagement.
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Built for e-commerce, Gorgias integrates with popular platforms like Shopify, BigCommerce and Magento so businesses can automate common questions and boost productivity. With machine learning, the platform offers automated responses and ticket tagging to save time and reduce response time.
Gorgias has grown fast in the last few years, raised significant venture capital and now has over 10,000 online stores. It’s a go-to for D2C brands to optimize support.
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