The platform uses AI to analyze customer interactions so companies can understand buyer behavior, track deals and optimize sales strategy based on real-time data. Gong’s software integrates with popular CRMs, call and meeting tools and captures all customer facing interactions to give a complete view of the sales pipeline.

Gong changed the way companies approach sales coaching and pipeline management by using conversational intelligence. It delivers actionable insights and predictive analytics that inform decision making, identify risks and uncover revenue growth opportunities, directly impacting sales performance.