Last updated 10 December 2024
4.39% over the last 30 days.
In Gorgias's ecosystem
Gorgias was founded in 2015 by Romain Lapeyre and Alex Plugaru. It’s a privately held customer service software company that helps e-commerce brands centralize and simplify customer support. Their main product is a helpdesk that unifies customer interactions across multiple channels (email, live chat, social media, SMS) and gives brands a 360° view of customer engagement.
Built for e-commerce, Gorgias integrates with popular platforms like Shopify, BigCommerce and Magento so businesses can automate common questions and boost productivity. With machine learning, the platform offers automated responses and ticket tagging to save time and reduce response time.
Gorgias has grown fast in the last few years, raised significant venture capital and now has over 10,000 online stores. It’s a go-to for D2C brands to optimize support.
Gorgias has an app directory called “Gorgias Apps” where you can find all the integrations to supercharge your customer support. Gorgias Apps is a one-stop-shop to browse all the tools and integrations that work with Gorgias and extend your customer service capabilities.
The integrations on Gorgias Apps are categorized into eCommerce, shipping, analytics, marketing and more. Gorgias users can connect with the services they already use and create more streamlined workflows and a full support environment. You can browse the directory to find the tools that fit your business.
Top 10 Gorgias marketplace partner countries
(% of all Gorgias marketplace partners)
Gorgias partners that are listed in 4 or more app marketplaces and have earned 25 or more reviews.